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TSM244

Tourist Sites: Products & Operations Ii

This course explores the multifaceted aspects of managing tourism, encompassing development strategies, tour operations, distribution channels, and business management. It examines tourism's impact on urban and rural environments, emphasizing sustainable practices and ethical considerations. Students will learn about marketing management, financial planning, and crisis management in the context of international tourism, equipping them with the skills to navigate the complexities of the industry.

About this course

Difficulty
Intermediate
Study hours
40 hours
Maths
Basic
Content
Theoretical, case study, problem solving
Practical work
Yes
How it is assessed
  • Assignments
  • Tutor Marked Assessments
  • Final Examination

One paragraph, so you can see how it reads

TSM244 · Unit 2 TOUR OPERATIONS MANAGEMENT

The capacity to contribute to the overall development of the destination depends on the destination's location along a continuum from a developed region/country to a developing region/country, as well as its rural, urban, mountainous, coastal, island, and wilderness characteristics.

What you should be able to do

  1. Analyze tourism development strategies.
  2. Manage tour operations effectively.
  3. Understand tourism distribution channels.
  4. Apply marketing principles to tourism.
  5. Manage finances in tourism businesses.
  6. Address ethical issues in tourism.
  7. Develop crisis management plans.

What it prepares you for

Careers
  • Tourism Manager
  • Tour Operator
  • Marketing Manager
  • Financial Analyst
  • Consultant
Where it is applied
  • Hospitality
  • Travel Agencies
  • Tourism Boards
  • Event Management
  • Destination Marketing

Where it gets hard

The units students slow down on, and what makes each one heavy.

  • Module 1: Managing Tourism for Development

    Unit 5: Site and Visitor Management at the Natural Attractions

    Requires understanding of complex interactions between various stakeholders and balancing competing interests.

  • Module 3: Managing Finance for Tourism

    Unit 1: Managing Finance for Tourism

    Involves complex calculations and understanding of financial concepts like net present value and risk management.

A suggested way through it

Suggested

13 weeks, about 48 hours in total. Yours will differ.

  1. Week 1Module 1: Managing Tourism for Development
    • Unit 1: Managing Tourism for Development · 3 hours

      Understand the evolution of tourism development.. Examine the impact of destination environment and government regulations.. Analyze industry management decisions for development optimization..

  2. Week 2Module 1: Managing Tourism for Development
    • Unit 2: Tour Operations Management · 3 hours

      Explore the UK tour operating industry as a case study.. Analyze the tour operating value chain.. Evaluate strategic approaches adopted by tour operators..

  3. Week 3Module 1: Managing Tourism for Development
    • Unit 3: Managing Tourism Distribution · 3 hours

      Identify problems in tourism services distribution.. Examine the role of information in tourism distribution.. Analyze the role of intermediaries in tourism..

    • Unit 4: Managing Tourism Businesses · 3 hours

      Analyze channel management issues.. Explore channel design and member selection.. Understand the management of conflict in distribution channels..

  4. Week 4Module 1: Managing Tourism for Development
    • Unit 4: Human Resource Management in Tourism · 3 hours

      Understand the characteristics of tourism and their impact on human resources.. Examine tourism's image as an employer.. Identify skills shortages in tourism..

  5. Week 5Module 1: Managing Tourism for Development
    • Unit 5: Site and Visitor Management at the Natural Attractions · 3 hours

      Consider the context within which operational site management is located.. Describe different techniques that managers can use.. Stress the importance of proper care in the implementation of these policies..

  6. Week 6Module 2: Strategy for Tourism Management
    • Unit 1: Strategy for Tourism Management · 3 hours

      Describe the importance of mission and stakeholders in tourism management.. Identify techniques of strategic analysis and choice.. Enumerate the process of strategic implementation..

  7. Week 7Module 2: Strategy for Tourism Management
    • Unit 2: Managing Urban Tourism · 3 hours

      Identify key issues in the management of urban tourism.. Highlight the need for a systematic and holistic framework for managing tourism in urban spaces.. Identify the challenges of promoting urban tourism..

  8. Week 8Module 2: Strategy for Tourism Management
    • Unit 3: Managing the Countryside for Tourism: A Governance Perspective · 3 hours

      Identify the challenges inherent in the management of rural tourism.. Apply the concept of governance to the management of rural tourism.. Consider the relative importance of local control and national policy..

  9. Week 9Module 2: Strategy for Tourism Management
    • Unit 4: Tourism and the Environment · 3 hours

      Define tourism environment.. Describe the multidimensional and variable nature of the tourism environment.. Highlight the need for a destination-specific focus in environmental management policies..

  10. Week 10Module 2: Strategy for Tourism Management
    • Unit 5: Marketing Management for Tourism · 3 hours

      Explain the process of marketing in tourism.. Describe marketing plan in tourism.. Explain branding as a focus for marketing plan..

  11. Week 11Module 3: Managing Finance for Tourism
    • Unit 1: Managing Finance for Tourism · 3 hours

      Explain the importance of financial management for business operating in the travel and tourism industry.. Discuss the importance of long term capital investment decisions.. Explain the information requirements for decision-makers..

  12. Week 12Module 3: Managing Finance for Tourism
    • Unit 2: Ethics in Tourism Management · 3 hours

      Describe the various ethical issues in tourism management.. Identify the problem of ethics implementation.. Explain the conflicts surrounding ethics..

    • Unit 3: The Role of Government in the Management of Tourism · 3 hours

      Appreciate the role of government in tourism.. Identify linkages between different level of states.. Understand the changing dimensions of central government involvement in tourism..

  13. Week 13Module 3: Managing Finance for Tourism
    • Unit 4: Information and Communications Technologies for Tourism · 3 hours

      Recognize how ICT support business functions.. Identify the impacts of ICTs on the marketing mix.. Recognize the application of ICTs to airlines, the hospitality industry, tour operators, travel agencies and destination..

    • Unit 5: The Management of Crisis in International Tourism · 3 hours

      Understand the relationship between disaster, crises and tourism.. Identify the impacts of crisis on tourism.. Highlight and explain the crisis management framework in tourism..

Preparing for the exam

What to do
  • Review all module learning outcomes and key terms.
  • Practice case studies related to crisis management.
  • Create financial models for investment appraisal.
  • Summarize ethical principles and their application.
  • Focus on understanding the role of government in tourism.
  • Practice applying marketing strategies to different tourism scenarios.

Questions students ask about this course

What is TSM244 about?

This course explores the multifaceted aspects of managing tourism, encompassing development strategies, tour operations, distribution channels, and business management. It examines tourism's impact on urban and rural environments, emphasizing sustainable practices and ethical considerations. Students will learn about marketing management, financial planning, and crisis management in the context of international tourism, equipping them with the skills to navigate the complexities of the industry.

How many units does TSM244 have?

TSM244, Tourist Sites: Products & Operations Ii, has 14 units across 3 modules, over 185 pages of course material. You can read it one unit at a time.

How many credit units is TSM244?

TSM244 carries 2 credit units, at 200 level in Social Sciences.

Is TSM244 hard?

TSM244 is rated intermediate level, with basic mathematical content. It is mostly theoretical, case study and problem solving work, and it has a practical component.

How long does TSM244 take to study?

About 40 hours of study, spread across its 14 units.

How is TSM244 assessed?

TSM244 is assessed by Assignments, Tutor Marked Assessments and Final Examination.

What can I do with TSM244?

Tourism Manager, Tour Operator, Marketing Manager, Financial Analyst and Consultant.

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