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PAD843

E-Governance In The Public Sector

This course introduces the world of electronic governance (e-governance) in the public sector. It explores the interwoven factors of technology and service levels in emerging e-Government services. The course updates knowledge on service delivery through Information and Communication Technology (ICT), covering conceptualizations of e-governance, e-government, e-democracy, and e-participation. It also addresses the role of ICT, e-service approaches, online tools, benefits, e-health, e-learning, e-government in developing countries, and challenges of e-governance.

About this course

Difficulty
Intermediate
Study hours
52 hours
Maths
None
Content
Theoretical, case study
Practical work
Yes
How it is assessed
  • Assignments
  • Tutor marked assessments
  • Final examination

One paragraph, so you can see how it reads

PAD843 · Unit 1 Introduction to E-Governance

E-governance entails the digitized coding, processing, storage and distribution of data relating to three key aspects of governing societies: the representation and regulation of social actors; the delivery of public services; and the generation and circulation of official information (Coleman, 2008).

What you should be able to do

  1. Discuss the principles and objectives of e-governance.
  2. Examine the role of ICTs in e-government.
  3. Analyze models of e-democracy and their characteristics.
  4. Discuss how technology-enabled information can improve policy processes.
  5. Examine E-service benefits.
  6. Discuss trends in e-government across the globe.

What it prepares you for

Careers
  • IT Manager
  • Policy Analyst
  • E-governance Consultant
  • Public Administrator
  • Government IT Specialist
Where it is applied
  • Government
  • Public Sector
  • Technology
  • Consulting
  • Non-profit

Where it gets hard

The units students slow down on, and what makes each one heavy.

  • Module 2: Evolution of ICT

    Unit 3: ICT and Policy-Making

    Understanding the nuances of ICT's role in policy-making requires analyzing complex relationships between technology, governance, and citizen engagement.

  • Module 3: E-Service in Public Sector

    Unit 3: Models of E-Service

    The ANAO, SAFAD, and Layne & Lee models involve grasping abstract concepts and applying them to real-world e-service scenarios.

A suggested way through it

Suggested

13 weeks, about 64 hours in total. Yours will differ.

  1. Week 1Module 1: Concept of E-Governance
    • Unit 1: Introduction to E-Governance · 3 hours

      Define electronic governance and differentiate it from e-government.. Outline the philosophies and objectives of e-governance.. State the relevance of e-governance to management decisions..

    • Unit 2: Forms of E-Governance in Service Delivery · 3 hours

      Explain the types of e-governance: G2C, G2B, G2G, and Intra-government.. Discuss the domains of e-governance: E-services, E-management, E-democracy, and E-commerce..

  2. Week 2Module 1: Concept of E-Governance
    • Unit 3: e-Government · 3 hours

      Discuss the term 'e-government' and its principles.. Examine the objectives of e-government, including external and internal strategic objectives..

    • Unit 4: E-Democracy · 3 hours

      Discuss the concept of 'e-democracy' and its actors.. Examine the models of e-democracy and their characteristics: Partisan, Deliberative, and Direct Democracy..

  3. Week 3Module 1: Concept of E-Governance
    • Unit 5: E-participation · 4 hours

      Discuss the term 'e-participation' and its objectives.. Examine the various forms which e-participation can take.. Discuss the outcomes of e-participation..

  4. Week 4Module 2: Evolution of ICT
    • Unit 1 Evolution of ICT · 4 hours

      Explain the evolution of ICT.. Examine the traditional technologies based on computer systems.. Identify the application of ICT in cyberspace..

  5. Week 5Module 2: Evolution of ICT
    • Unit 2: Concept of Information and Communication Technology (ICT) · 4 hours

      Discuss what ICT means.. Discuss the objectives of ICT policy.. Examine the role of ICTs in e-government.. Discuss some of the reasons why governments use ICT in its operation..

  6. Week 6Module 2: Evolution of ICT
    • Unit 3: ICT and Policy-Making · 4 hours

      Explain the ICT and Policy-Making.. Discuss key dimensions needed to enhance citizens participation in policy process.. Discuss how technology-enabled information can improve policy process..

  7. Week 7Module 2: Evolution of ICT
    • Unit 4: Digital Initiatives · 4 hours

      Discuss the main public policy and management concerns for digital government..

  8. Week 8Module 2: Evolution of ICT
    • Unit 5: ICT and Public Network · 4 hours

      Discuss public network project.. Examine online features..

  9. Week 9Module 3: E-Service in Public Sector
    • Unit 1 E-Service in Public Sector · 4 hours

      Discuss the concept of e-service.. Examine different aspect of e-service.. Identify and discuss barriers to e-service development. Discuss the concepts of 'E-Health' and 'E-Learning'..

  10. Week 10Module 3: E-Service in Public Sector
    • UNIT 2: Components of e-Services in public sector · 4 hours

      Explain the Components of e-Services in public sector. State the role of e-service in public Sector. Procedure for e-service model construction.

  11. Week 11Module 3: E-Service in Public Sector
    • Unit 3: Models of E-Service · 4 hours

      State and explain the stages of The ANAO Model. State and explain the stages of The SAFAD model. State and explain the stages of The Layne & Lee model.

  12. Week 12Module 3: E-Service in Public Sector
    • Unit 4: Nigeria's E-Governance Initiative: the role of National Information Technology Development Agency (NITDA) · 4 hours

      Explain the Nigeria's E-Governance Initiative. Discuss the NITDA Information Technology (IT) Hub. State the role of NITDA Information Technology (IT) Hub. Discuss NITDA Digital Economy. State the objective of NITDA Digital Economy.

    • Unit 5: NITDA Information Technology's Regulations · 4 hours

      NITDA Information Technology's Regulations and NITDA. Code of Practices. Responsibilities of interactive Computer Service Platforms/Internet Intermediaries additional responsibilities.

  13. Week 13Module 4: E-Government Development around the World
    • UNIT 1: E-Government Development around the World · 4 hours

      Examine the E-Government Development around the World. State the Model Stages of e-government framework. Explain the E-government Indexes. Explain the Telecommunications Infrastructure Index. Explain the Human Capital Index.

    • Unit 2: E-Government in Africa · 4 hours

      Discuss e-government in Africa. Examine the challenges of e-government in Africa.

Preparing for the exam

What to do
  • Create concept maps linking e-governance principles (Unit 1) to practical applications (Units 3, 11).
  • Compare and contrast the e-democracy models (Unit 4) with real-world examples.
  • Analyze case studies of successful e-government initiatives (Units 13-17) and identify key success factors.
  • Practice applying ICT concepts (Units 5-8) to policy-making scenarios.
  • Review NITDA regulations (Unit 12) and their impact on e-governance in Nigeria.
  • Focus on understanding the challenges and opportunities of e-governance in developing countries (Units 13-17).

Questions students ask about this course

What is PAD843 about?

This course introduces the world of electronic governance (e-governance) in the public sector. It explores the interwoven factors of technology and service levels in emerging e-Government services. The course updates knowledge on service delivery through Information and Communication Technology (ICT), covering conceptualizations of e-governance, e-government, e-democracy, and e-participation. It also addresses the role of ICT, e-service approaches, online tools, benefits, e-health, e-learning, e-government in developing countries, and challenges of e-governance.

How many units does PAD843 have?

PAD843, E-Governance In The Public Sector, has 20 units across 4 modules, over 110 pages of course material. You can read it one unit at a time.

How many credit units is PAD843?

PAD843 carries 2 credit units, at 800 level in Management Sciences.

Is PAD843 hard?

PAD843 is rated intermediate level, with no mathematical content. It is mostly theoretical and case study work, and it has a practical component.

How long does PAD843 take to study?

About 52 hours of study, spread across its 20 units.

How is PAD843 assessed?

PAD843 is assessed by assignments, tutor marked assessments and final examination.

What can I do with PAD843?

IT Manager, Policy Analyst, E governance Consultant, Public Administrator and Government IT Specialist.

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