Business Communication
- Management Sciences
- 200 level
- 3 credit units
- 222 pages
- 20 units
This course introduces students to business communication skills, covering fundamentals, channels, and forms of communication. It explores business communication as a vital aspect of organizational success. The course also emphasizes the importance of English grammar, study skills, and various communication skills necessary for effective business interactions. Topics include oral and written communication, interpersonal relationships, negotiation, interview skills, and the role of technology in business organizations.
About this course
- Difficulty
- Intermediate
- Study hours
- 26 hours
- Maths
- None
- Content
- Theoretical
- Practical work
- No
- Assignments
- Tutor marked assessments
- Final examination
What you'll read
The real module and unit structure of FMS207, taken from the course material NOUN publishes.
One paragraph, so you can see how it reads
FMS207 · UNIT 1: FUNDAMENTALS OF COMMUNICATION
Communication can also be defined as the sum total of all the things that a person does, when he wants to create an understanding in the mind of another. It involves a systematic and continuous process of telling, listening and understanding.
What you should be able to do
- Explain the concept of business communication skills
- Know the need for business communication training
- Discuss the process that takes place in communication
- List different types of communication
- State the principles of interpersonal relationship
What it prepares you for
- Manager
- Administrator
- Public Relations Officer
- Customer Service Representative
- Business Development Officer
- Management
- Administration
- Public Relations
- Customer Service
- Business Development
Where it gets hard
The units students slow down on, and what makes each one heavy.
- Module 4: Essential Business Skills
Unit 2: Corporate Communication
Requires understanding of corporate structures and communication strategies within complex organizational environments.
- Module 4: Essential Business Skills
Unit 1: Negotiation Skills
Involves applying communication theories to real-world negotiation scenarios and understanding diverse negotiation styles.
A suggested way through it
13 weeks, about 28 hours in total. Yours will differ.
- Week 1Module 1: Fundamentals of Communication
Unit 1: Fundamentals of Communication · 2 hours
Define communication. Discuss communication functions. Identify communication levels. Apply effective communication tips.
- Week 2Module 1: Fundamentals of Communication
Unit 2: Communication Channels · 2 hours
Explain communication channels. Identify barriers to communication. Discuss overcoming communication barriers. Describe communication flow in organizations.
- Week 3Module 1: Fundamentals of Communication
Unit 3: Forms of Communication · 2 hours
List communication types. Explain verbal, non-verbal, and visual communications. Discuss interactions between verbal and non-verbal communication.
- Week 4Module 1: Fundamentals of Communication
Unit 4: Business Communication Skills · 2 hours
Explain business communication skills. Discuss communication studies. Explain the need for business communication training.
- Week 5Module 1: Fundamentals of Communication
Unit 5: Basic Operations of Business Communication · 2 hours
Explain business communication concepts. Discuss the importance of business communication. List business communication forms. Describe business communication hierarchy.
- Week 6Module 2: Study Skills
Unit 1: Study Skills · 2 hours
List study skills types. Explain study methods. Understand note-taking. Discuss listening processes.
- Week 7Module 2: Study Skills
Unit 2: English Grammar · 2 hours
Enumerate parts of speech. Explain lexical category. Discuss parts of speech functions. Describe parts of speech usage.
- Week 8Module 2: Study Skills
Unit 3: Punctuation in English · 2 hours
List punctuation types. Identify punctuation uses. Explain punctuation misuse. Apply punctuation marks.
- Week 9Module 2: Study Skills
Unit 4: Sentence Formation · 2 hours
Discuss phrase, clause, and sentence. Describe phrase, clause, and sentence functions. Explain sentence structures. Write logical paragraphs.
- Week 10Module 2: Study Skills
Unit 5: Reading Skills · 2 hours
Discuss comprehension techniques. Explain skimming and scanning. Explain text structures. Discuss effective reading essentials.
- Week 11Module 3: Oral English Communication
Unit 1: Oral English Communication Skills · 2 hours
Explain English phonetics. Discuss word stress. Explain syllables. Describe sentence stress and homophones.
- Week 12Module 3: Oral English Communication
Unit 2: The Writing Process · 2 hours
Explain writing process steps. Explain correspondence. List correspondence forms. Describe formal letter format.
- Week 13Module 3: Oral English Communication
Unit 3: Formal Letter Writing · 2 hours
Explain formal business letter process. Discuss formal letter contents. Describe formal letter format.
Unit 4: Business Report Writing · 2 hours
Explain the importance of business report writing. Discuss the types of business reports. Describe the characteristics of a good report. Discuss the structure of a report.
Preparing for the exam
- Create concept maps linking Units 3-5 communication concepts
- Practice sentence formation from Units 7-9 weekly
- Review formal letter writing guidelines from Unit 13
- Summarize key negotiation strategies from Units 16-18
- Prepare examples for interview questions from Unit 19
Questions students ask about this course
What is FMS207 about?
This course introduces students to business communication skills, covering fundamentals, channels, and forms of communication. It explores business communication as a vital aspect of organizational success. The course also emphasizes the importance of English grammar, study skills, and various communication skills necessary for effective business interactions. Topics include oral and written communication, interpersonal relationships, negotiation, interview skills, and the role of technology in business organizations.
How many units does FMS207 have?
FMS207, Business Communication, has 20 units across 4 modules, over 222 pages of course material. You can read it one unit at a time.
How many credit units is FMS207?
FMS207 carries 3 credit units, at 200 level in Management Sciences.
Is FMS207 hard?
FMS207 is rated intermediate level, with no mathematical content. It is mostly theoretical work.
How long does FMS207 take to study?
About 26 hours of study, spread across its 20 units.
How is FMS207 assessed?
FMS207 is assessed by assignments, tutor marked assessments and final examination.
What can I do with FMS207?
Manager, Administrator, Public Relations Officer, Customer Service Representative and Business Development Officer.