Introduction To Administrative Practices And Procedures

1. Apply effective communication skills in administrative settings.
2. Draft clear and concise official documents.
3. Write comprehensive and informative reports.
4. Prepare and deliver effective speeches.
5. Conduct meetings and conferences efficiently.
6. Understand the policy-making process and ethical considerations.
7. Manage records effectively in organizations.

13 weeks, about 34 hours in total. Yours will differ.

1. Week 1Module 1: COMMUNICATION SKILLS

   • Unit 1 Definition and meaning of Communication · 2 hours

     Read the definition of communication and its various interpretations.. Identify the three vital components for effective communication: source, channel, and receiver.. Discuss the functions of communication in an organization..

2. Week 2Module 1: COMMUNICATION SKILLS

   • Unit 2 Communication in Organisation · 2 hours

     Examine the vertical and lateral dimensions of communication.. Distinguish between downward and upward communication flows.. Identify the characteristics of formal and informal communication within an organization..

3. Week 3Module 1: COMMUNICATION SKILLS

   • Unit 3 Standard Expression in Spoken English · 2 hours

     Identify common errors in the use of nouns, articles, and pronouns.. Apply appropriate corrections to grammatical errors.. Practice using correct punctuation marks and sentence structures..

4. Week 4Module 1: COMMUNICATION SKILLS

   • Unit 4 Effective Communication · 2 hours

     Define effective communication and its importance in organizations.. Identify barriers to effective communication flow.. Apply principles of effective communication to improve interactions..

5. Week 5Module 2: DRAFTING, MINUTING, MEMO WRITING AND OFFICIAL LETTER WRITING

   • Unit 1 Drafting · 2 hours

     Define drafting and its role in preparing official documents.. Identify the features of a good draft.. Apply guidelines for effective drafting in organizational settings..

6. Week 6Module 2: DRAFTING, MINUTING, MEMO WRITING AND OFFICIAL LETTER WRITING

   • Unit 2 Minuting · 2 hours

     Define minuting and its importance in organizational communication.. Identify when to minute and when not to minute.. Apply the correct form and content for writing effective minutes..

7. Week 7Module 2: DRAFTING, MINUTING, MEMO WRITING AND OFFICIAL LETTER WRITING

   • Unit 3 Memo writing · 2 hours

     Define memo writing and its purpose in conveying information.. Identify the essential elements of a memo.. Apply the correct format for writing a clear and concise memo..

8. Week 8Module 2: DRAFTING, MINUTING, MEMO WRITING AND OFFICIAL LETTER WRITING

   • Unit 4 Official Letter Writing · 2 hours

     Identify the key components of official letter writing.. Apply the correct salutations and attachments in official letters.. Understand the importance of file copies and endorsements..

9. Week 9Module 3: REPORT WRITING

   • Unit 1 What Report Writing is all About · 2 hours

     Define report writing and its purpose in organizations.. Identify different types of reports, such as performance and technical reports.. Understand the planning stages involved in report writing..

10. Week 10Module 3: REPORT WRITING

    • Unit 2 Strategies and Structures of Report Writing · 2 hours

      Examine the strategies and structures of report writing.. Understand the importance of investigation and note-taking.. Apply the correct format for presenting a well-structured report..

    • Unit 3 Writing a Report · 2 hours

      Apply strategies for effective writing, revision, and proofreading.. Identify the characteristics of good and bad reports.. Practice writing clear and concise reports..

11. Week 11Module 4: SPEECH WRITING

    • Unit 1 How to Prepare a Speech · 2 hours

      Define speech writing and its importance in communication.. Understand how to prepare a speech with a clear theme.. Outline the structure of a speech, including the opening, body, and closing..

    • Unit 2 Procedure for Writing a Speech · 2 hours

      Apply the procedure for writing a speech, including research and editing.. Understand hints for effective speech delivery.. Practice writing and delivering a compelling speech..

12. Week 12Module 5: CONDUCT OF MEETINGS

    • Unit 1 Preparation for Meetings, Recording and Developing · 2 hours

      Define meetings and their types, including information and decision-making meetings.. Identify pre-meeting, meeting, and post-meeting activities.. Understand how to record and develop minutes of meetings..

    • PREPARATION FOR AND ORGANISATION OF · 2 hours

      Understand how to organize conferences and seminars.. Identify pre-preparation and last-minute preparations for conferences.. Recognize the benefits of attending conferences and seminars..

13. Week 13Module 7: CONDUCT OF GOVERNMENT BUSINESS

    • Unit 1 Policy making and Policy Implementation · 2 hours

      Define public policy and its types.. Understand the policy-making process and its stages.. Examine the environmental impact on policy-making and implementation..

    • Unit 2 Values and Ethics in Government Business · 2 hours

      Define ethics and values in government business.. Understand the functions of ethical principles.. Examine the code of ethics in the Nigerian public sector..