Management Of Public Service

1. Explain the functions of the public service.
2. Highlight the differences in the functions of public and private sector managers.
3. Apply theories and models to public service management.
4. Describe the key public service personnel management practices.
5. Develop proficiency in the application of public service rules and discretionary powers.
6. Identify the key considerations in materials and financial management in the public service.

13 weeks, about 30 hours in total. Yours will differ.

1. Week 1MODULE 1: HISTORY OF MODERN PUBLIC SERVICE

   • Unit 1: The Public Service Concept · 2 hours

     Define civil service, public service, public sector, and government.. Identify the subtle differences between civil service and public service.. Discuss the machinery of government in Nigeria..

2. Week 2MODULE 1: HISTORY OF MODERN PUBLIC SERVICE

   • Unit 2: History of Public Service · 2 hours

     Explain the origins of the British Civil Service.. List the characteristics of the United States of America's Civil Service in the 19th century.. Enumerate the main features of the Nigerian Civil Service from the colonial era to the present civilian administration..

3. Week 3MODULE 1: HISTORY OF MODERN PUBLIC SERVICE

   • Unit 3: Functions of the Public Service · 2 hours

     Enumerate the functions of the Nigerian Civil Service.. Compare the functions of the Nigerian Civil Service with that of Britain.. Explain the functions of the United States of America's Civil Service..

4. Week 4MODULE 1: HISTORY OF MODERN PUBLIC SERVICE

   • Unit 4: Overview of Public Service Reforms in Nigeria · 2 hours

     Define reforms and explain the problems they aim to solve.. Identify the major recommendations of pre-independence reforms (Sir Walter Harragin, Sir H.M. Foot, Gorsuch, Newns, Justice I.N. Mbanefo).. Appraise the effectiveness of current reforms..

5. Week 5MODULE 1: HISTORY OF MODERN PUBLIC SERVICE

   • Unit 5: Management of Public Enterprises · 2 hours

     Draw the organization structure of public enterprises.. List the sources of finance of public enterprises.. Explain the control functions of the key actors in the evaluation of public enterprises performance.. Enumerate performance measures of public enterprises..

6. Week 6MODULE 1: HISTORY OF MODERN PUBLIC SERVICE

   • Unit 6: Differences between Public and Private Sector Managers · 2 hours

     Explain the structure of the public service.. Describe the functions of the public servant.. Differentiate the functions of the private sector manager from the public sector manager.. Enumerate the constraints facing both the private sector and public sector manager..

7. Week 7MODULE 2: THEORIES AND MODEL FOR MANAGING THE PUBLIC SERVICE

   • Unit 7: Classical Theories of Management · 2 hours

     Differentiate among the two branches of classical administrative theories.. Apply the fourteen principles of management to your job.. Identify the advantages and disadvantages of the classical theories..

8. Week 8MODULE 2: THEORIES AND MODEL FOR MANAGING THE PUBLIC SERVICE

   • Unit 8: Behavioural Theories · 2 hours

     Explain the Human Relations school.. Describe the Hawthorne experiments.. List the key features of the behavioral school.. Evaluate the contributions of the behavioral theorists..

9. Week 9MODULE 2: THEORIES AND MODEL FOR MANAGING THE PUBLIC SERVICE

   • Unit 9: Quantitative Management Theories · 2 hours

     Explain the Management Science Schools of thought.. Describe the key features of the Operations Management School..

10. Week 10MODULE 2: THEORIES AND MODEL FOR MANAGING THE PUBLIC SERVICE

    • Unit 10: Systems and Contingency Theories · 2 hours

      Use the systems approach in making decisions.. Explain the features of a system.. Know the right approach to use for any situation you face as a manager..

11. Week 11MODULE 2: THEORIES AND MODEL FOR MANAGING THE PUBLIC SERVICE

    • Unit 11: Models of Public Service Management · 2 hours

      Define the concept New Public Management.. Enumerate the New Public Management techniques..

12. Week 12MODULE 3: PUBLIC SERIVCE PERSONNEL MANAGEMENT PRACTICES

    • Unit 12: Labour Management Relations in the Public Service · 2 hours

      Define Management and Personnel Management. Define Public Personnel Management. Explain the Scope of Public Personnel Management. Explain the Structure of Public Personnel Management in Nigeria.

    • Unit 13: Performance Appraisal of Public Servants · 2 hours

      Define Labour/Industrial Relations. Explain the Concept of Labour/ Industrial Relations. Explain the origin of Trade Unions. Enumerate the Principles of Collective Bargaining.

13. Week 13MODULE 3: PUBLIC SERIVCE PERSONNEL MANAGEMENT PRACTICES

    • Unit 14: Staff Motivation in the Public Service · 2 hours

      Define performance Appraisal. Apply the methods of Performance Appraisal. List the Techniques of Performance Appraisal. Critically examine the problems of Performance Appraisal.

    • Unit 15: Training and Development in the Public Service · 2 hours

      Define motivation. Explain the relationship between motivation and job performance. Enumerate what motivates workers. Relate the contributions of Frederik Taylor and Elton Mayo to motivation of public servants..