This course, Performance Measurement and Management, is a two-credit unit course examining public sector performance, input per man-hour, and unit costs. It considers the planning, implementation, and evaluation of performance. It presents the human, management, and workload factors negating performance and the major catalysts to improvement. The course considers how to measure performance in federal, state and local authorities and their agencies. The course is arranged in eighteen distinct but related units.
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Everything you need to know about this course
Key areas covered in this course
No specific requirements needed
This course is designed to be accessible to all students. You can start immediately without any prior knowledge or specific preparation.
How your progress will be evaluated (3 methods)
Comprehensive evaluation of course material understanding
Comprehensive evaluation of course material understanding
Comprehensive evaluation of course material understanding
Explore the career paths this course opens up for you
Apply your skills in this growing field
Apply your skills in this growing field
Apply your skills in this growing field
Apply your skills in this growing field
Apply your skills in this growing field
Real-world sectors where you can apply your knowledge
Expert tips to help you succeed in this course
Create concept maps linking Module 1 definitions and Module 2 theoretical frameworks
Practice applying performance measurement methods (Unit 5 Module 1) to case studies
Focus on understanding the planning and budgeting processes in Module 3 Units 3-4
Review key challenges in development planning (Unit 5 Module 3) and potential solutions
Prioritize understanding of performance appraisal methods and how to avoid biases (Unit 4 Module 2)