Hospitality and Travel Management
- Social Sciences
- 300 level
- 2 credit units
- 127 pages
- 14 units
This course, Hospitality and Travel Management (HCM348), is a core course designed for B.Sc. Hotel and Catering Management students specializing in Hospitality and Travel Management. It provides an overview of the hospitality and travel industry, covering its development, organization, and services. Students will explore the fundamentals of geography, sales, administration procedures, and the economics of the industry. The course also examines hotel classifications, leadership, and labor relations, equipping students with essential management skills for a successful career in the field.
About this course
- Difficulty
- Intermediate
- Study hours
- 208 hours
- Maths
- None
- Content
- Theoretical
- Practical work
- No
- Assignments
- Tutor marked assignments
- Final written examination
What you'll read
The real module and unit structure of HCM348, taken from the course material NOUN publishes.
One paragraph, so you can see how it reads
HCM348 · UNIT 2: HOW THE INDUSTRY WORKS
However, in recent times, this classification has been replaced by what is regarded as life style of groups based on people’s attitudes, values and expectations. Accordingly, a number of reasons have been advanced on why people like to eat away from their homes. These include economics or status, convenience, variety, having fun, culture and/or tradition.
What you should be able to do
- Explain the historical development of the hospitality and travel industry.
- Discuss the importance of transportation to the development of the hospitality industry.
- Describe different approach tools for successful sales.
- Discuss the different classifications of hotels and the services they offer.
- Describe the responsibility of a corporate hotel manager.
What it prepares you for
- Hotel Manager
- Travel Agent
- Tour Operator
- Hospitality Consultant
- Event Planner
- Hotels and Resorts
- Travel Agencies
- Tourism Boards
- Event Management Companies
- Restaurants and Catering Services
Where it gets hard
The units students slow down on, and what makes each one heavy.
- Module 1: A Historic Perspective
Unit 3: Rail, Ground Transportation and Accommodation
Unit 3 requires understanding the complex interplay between transportation infrastructure and the development of accommodation facilities.
- Module 2: Hospitality Administration
Unit 3: Computer Reservation Systems
Unit 3 involves grasping the technical aspects of computer reservation systems and their impact on efficiency.
A suggested way through it
13 weeks, about 51 hours in total. Yours will differ.
- Week 1Course Overview
Course Guide · 2 hours
Read the course guide to understand the course structure, objectives, and assessment methods.. Familiarize yourself with the course materials and recommended textbooks..
- Week 2Module 1: A Historic Perspective
Unit 1: Industry Overview · 3 hours
Read Unit 1: Industry Overview, focusing on the historical development of the hospitality and tourism industry.. Identify key factors that have influenced the evolution of the industry.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
Unit 1: Industry Overview · 1 hour
Relate the development of the hospitality and travel industry to world events.. State the history of services rendered by the hospitality and travel industry..
- Week 3Module 1: A Historic Perspective
Unit 2: How the Industry Works · 4 hours
Read Unit 2: How the Industry Works, focusing on the organization and operations of the hospitality and tourism industry.. Analyze the impact of changing travel patterns and modes of travel on the industry.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
- Week 4Module 1: A Historic Perspective
Unit 3: Rail, Ground Transportation and Accommodation · 4 hours
Read Unit 3: Rail, Ground Transportation and Accommodation, focusing on the importance of rail and automobiles to the growth of accommodation.. Discuss the challenges and demands facing accommodation institutions due to technological advancement.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
- Week 5Module 1: A Historic Perspective
Unit 4: Tours, Cruise Procedures and Administrating · 4 hours
Read Unit 4: Tours, Cruise Procedures and Administrating, focusing on the services offered by cruise liners.. Describe the various segments of the cruise market.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
- Week 6Module 1: A Historic Perspective
Unit 5: World Geography and Documentation · 4 hours
Read Unit 5: World Geography and Documentation, focusing on the fundamentals of geography and its relevance to tourism.. State the skills you need to study maps.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
- Week 7Module 2: Hospitality Administration
Unit 1: Sales and Administrative Procedures · 4 hours
Read Unit 1: Sales and Administrative Procedures, focusing on the relationship of sales, advertisement, and marketing in the hospitality and tourism industry.. Describe the different approach tools for successful sales.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
- Week 8Module 2: Hospitality Administration
Unit 2: Domestic, International Fares and Ticketing · 4 hours
Read Unit 2: Domestic, International Fares and Ticketing, focusing on domestic and international flight fares.. List the roles of domestic and international regulatory organizations.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
- Week 9Module 2: Hospitality Administration
Unit 3: Computer Reservation Systems · 4 hours
Read Unit 3: Computer Reservation Systems, focusing on the importance of computer reservation systems in the hospitality and tourism industry.. Explain the dimensions of communication for the hospitality and tourism industry.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
- Week 10Module 2: Hospitality Administration
Unit 4: The Role of Travel Agents and Tour Operators · 4 hours
Read Unit 4: The Role of Travel Agents and Tour Operators, focusing on the functions of travel agencies and tour operators.. Outline the importance of Destination Management Companies (DMCs) to the promotion of the hospitality and tourism industry.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
- Week 11Module 3: Classifications of Hospitality Services
Unit 1: Marketing a Full House · 4 hours
Read Unit 1: Marketing a Full House, focusing on what marketing means in the hospitality and tourism industry.. Discuss the marketing mix and the forces on the marketing mix.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
Unit 1: Marketing a Full House · 1 hour
Analyze the three fundamental analyses in marketing a full house..
- Week 12Module 3: Classifications of Hospitality Services
Unit 2: Classifications of Hotels and Services · 4 hours
Read Unit 2: Classifications of Hotels and Services, focusing on classifying different hotels.. Differentiate between accommodation and food sector.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
- Week 13Module 3: Classifications of Hospitality Services
Unit 3: The Economics of the Hospitality and Travel Industry · 4 hours
Read Unit 3: The Economics of the Hospitality and Travel Industry, focusing on the growth in the hospitality and tourism industry.. Discuss the impact of changing travel patterns and changing modes of travel in the industry.. Complete Self-Assessment Exercise to test your understanding of the unit's content..
Preparing for the exam
- Review all tutor-marked assignments (TMAs) and their solutions to reinforce key concepts.
- Create concept maps linking Units 1-5 to understand the historical perspective of the industry.
- Practice applying sales and marketing strategies from Units 7-9 to real-world scenarios.
- Focus on understanding hotel classifications and service standards from Units 11-12.
- Summarize the economic principles and pricing systems discussed in Unit 13.
- Review leadership and management theories from Unit 15 and their application in the hospitality industry.
Questions students ask about this course
What is HCM348 about?
This course, Hospitality and Travel Management (HCM348), is a core course designed for B.Sc. Hotel and Catering Management students specializing in Hospitality and Travel Management. It provides an overview of the hospitality and travel industry, covering its development, organization, and services. Students will explore the fundamentals of geography, sales, administration procedures, and the economics of the industry. The course also examines hotel classifications, leadership, and labor relations, equipping students with essential management skills for a successful career in the field.
How many units does HCM348 have?
HCM348, Hospitality and Travel Management, has 14 units across 3 modules, over 127 pages of course material. You can read it one unit at a time.
How many credit units is HCM348?
HCM348 carries 2 credit units, at 300 level in Social Sciences.
Is HCM348 hard?
HCM348 is rated intermediate level, with no mathematical content. It is mostly theoretical work.
How long does HCM348 take to study?
About 208 hours of study, spread across its 14 units.
How is HCM348 assessed?
HCM348 is assessed by assignments, tutor marked assignments and final written examination.
What can I do with HCM348?
Hotel Manager, Travel Agent, Tour Operator, Hospitality Consultant and Event Planner.