Communication For Business

1. Define and explain key communication concepts and theories.
2. Craft effective business letters and other forms of correspondence.
3. Write clear, concise, and persuasive business reports.
4. Deliver engaging and informative oral presentations.
5. Manage meetings effectively, including agenda setting and minute taking.
6. Apply appropriate communication styles and techniques in diverse business contexts.

13 weeks, about 28 hours in total. Yours will differ.

1. Week 1Module 1: An Introductory Overview

   • Unit 1: Communication: Meaning and General Characteristics – A Review · 2 hours

     Read Unit 1: Communication: Meaning and General Characteristics – A Review.. Define communication and its characteristics.. Identify different kinds of communication.. Understand the qualities of effective communication..

2. Week 2Module 1: An Introductory Overview

   • Unit 2: Communication and Its Influencing Factors: Ancillary Activities in Written Business Communication and Guides to Effectiveness of Communication · 2 hours

     Study Unit 2: Communication and Its Influencing Factors: Ancillary Activities in Written Business Communication and Guides to Effectiveness of Communication.. Explain ancillary activities in written business communication.. Differentiate between the "ten commandments" and the "fundamentals" of effective communication..

3. Week 3Module 1: An Introductory Overview

   • Unit 3: Factors, Systems and Methods of Business Communication · 2 hours

     Read Unit 3: Factors, Systems and Methods of Business Communication.. Explain factors, systems, and methods of communication.. Compare and contrast "systems" and "methods" of organizational communication..

4. Week 4Module 1: An Introductory Overview

   • Unit 4: The Elements, Vocabulary and Register of Business Communication · 2 hours

     Study Unit 4: The Elements, Vocabulary and Register of Business Communication.. Explain the elements of communication and their importance.. Identify language functions that form the elements of communication.. Understand the register of business communication..

5. Week 5Module 1: An Introductory Overview

   • Unit 5: The Process of, and Technology in, Modern Business Communication · 2 hours

     Study Unit 5: The Process of, and Technology in, Modern Business Communication.. Understand the process of communication.. Identify the role of technology in modern business communication..

6. Week 6Module 2: Business Correspondence and Oral Communication

   • Unit 1: The Business Letter: General Features (I) · 2 hours

     Read Unit 1: The Business Letter: General Features (I).. Name, describe, and explain the uses of the different parts of a business letter.. Design a modern format of the business letter..

7. Week 7Module 2: Business Correspondence and Oral Communication

   • Unit 2: The Business Letter: General Features (II) · 2 hours

     Study Unit 2: The Business Letter: General Features (II).. Explain how to write the date, salutation, heading, conclusion, name, signature, designation, and direction of a business letter.. Explain and exemplify the language requirements for appropriate wording of letters..

8. Week 8Module 2: Business Correspondence and Oral Communication

   • Unit 3: Kinds of Business Letters · 2 hours

     Read Unit 3: Kinds of Business Letters.. Recognize the main point of any business letter and assess its effectiveness.. Ascertain the main point of a business letter and decide on a correct style..

9. Week 9Module 2: Business Correspondence and Oral Communication

   • Unit 4: Other Forms of Business Correspondence and Communication · 2 hours

     Study Unit 4: Other Forms of Business Correspondence and Communication.. Identify other forms of correspondence than the letter in a business setting.. Demonstrate the ability to use these forms of correspondence..

10. Week 10Module 2: Business Correspondence and Oral Communication

    • Unit 5: Routine Business Office Interactions and Public Speaking · 2 hours

      Read Unit 5: Routine Business Office Interactions and Public Speaking.. Show capability in participating meaningfully in routine business office communication.. Demonstrate understanding of the requirements for controlling nervousness, for making a preparation for a public speech, for preparing to give it and for making a good delivery of the speech..

11. Week 11Module 3: The Business Report

    • Unit 1: Reporting for Management Decisions: General Considerations · 2 hours

      Study Unit 1: Reporting for Management Decisions: General Considerations.. Define reports and identify the different kinds of reports.. Demonstrate a positive attitude to report writing..

12. Week 12Module 3: The Business Report

    • Unit 2: Planning, Designing and Researching for Business Reports · 2 hours

      Read Unit 2: Planning, Designing and Researching for Business Reports.. Identify and explain the various parts that a business report ought to have.. Describe the activities involved in collecting the material for writing a report..

13. Week 13Module 3: The Business Report

    • Unit 3: The Business Report · 2 hours

      Study Unit 3: Writing Business Reports.. Write the first draft of a report.. Edit or revise the first draft accurately.. Write a polished final (or proof) copy of the report..

    • Unit 4: Writing the Minutes of Business Meetings: Overview · 2 hours

      Study Unit 4: Writing the Minutes of Business Meetings: Overview. Explain what minutes of meetings mean.. Give reasons for their importance in the records of organizations (in our case, business firms)..