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HED123Education2 Unitsintermediate

Consumer Education

This course on Consumer Health Education provides foundational knowledge to assist consumers in making informed choices about goods and services. It aims to create awareness and equip students with information to ensure consumer protection against hazardous situations. The course covers key concepts, consumer rights and responsibilities, product labeling, consumer protection laws, and the role of consumer organizations, enabling students to become responsible and informed consumers.

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27h
Study Time
13
Weeks
2h
Per Week
none
Math Level
Course Keywords
Consumer EducationConsumer RightsProduct LabelingBusiness EthicsConsumer Protection

Course Overview

Everything you need to know about this course

Course Difficulty

Intermediate Level
Builds on foundational knowledge
65%
intermediate
📚
Math Level
No Math
📖
Learning Type
Theoretical Focus

Course Topics

Key areas covered in this course

1

Consumer Rights

2

Consumer Responsibilities

3

Product Labeling

4

Business Ethics

5

Consumer Protection Laws

6

Consumer Organizations

Total Topics6 topics

Ready to Start

No specific requirements needed

This course is designed to be accessible to all students. You can start immediately without any prior knowledge or specific preparation.

Assessment Methods

How your progress will be evaluated (2 methods)

computer-based assessments

Comprehensive evaluation of course material understanding

Written Assessment

final examination

Comprehensive evaluation of course material understanding

Computer Based Test

Career Opportunities

Explore the career paths this course opens up for you

Health Educator

Apply your skills in this growing field

Consumer Advocate

Apply your skills in this growing field

Public Health Officer

Apply your skills in this growing field

Community Health Worker

Apply your skills in this growing field

Consumer Relations Manager

Apply your skills in this growing field

Industry Applications

Real-world sectors where you can apply your knowledge

HealthcareRetailGovernment AgenciesNon-profit OrganizationsConsumer Protection Agencies

Study Schedule Beta

A structured 13-week journey through the course content

Week
1

Module 1: Fundamentals of Consumer Health Education

2h

Unit 1: Definitions of Key Terms in Consumer Education

2 study hours
  • •Read the introduction to Consumer Education.
  • •Define key terms: consumer, health consumer, health products, health services, and consumer education.
  • •Understand the aims and objectives of consumer health education.
Week
2

Module 1: Fundamentals of Consumer Health Education

2h

Unit 2: Values of Consumer Education

2 study hours
  • •Examine the values promoted by judicious consumer behavior.
  • •Understand the importance of value for money, people, environment, democracy, and justice in consumer decisions.
Week
3

Module 1: Fundamentals of Consumer Health Education

2h

Unit 3: Rights of Consumers

2 study hours
  • •Study the rights of consumers as backed by law.
  • •Understand rights to basic needs, safety, information, redress, consumer education, choice, and a healthy environment.
Week
4

Module 2: Essential Knowledge in Consumer Education

2h

Unit 1: Responsibilities of a Consumer

2 study hours
  • •Understand the responsibilities of consumers in ensuring fair deals.
  • •Learn about awareness, action, social concern, reporting, environmental awareness, and the importance of taking bills.
Week
5

Module 2: Essential Knowledge in Consumer Education

2h

Unit 2: Product Labelling

2 study hours
  • •Examine the meaning and importance of product labeling.
  • •Understand the characteristics of good labeling and the roles of manufacturers and consumers in ensuring good labeling practices.
Week
6

Module 2: Essential Knowledge in Consumer Education

2h

Unit 3: Business Ethics

2 study hours
  • •Study the principles and values governing business decisions.
  • •Understand the importance of good business ethics in promoting consumer protection and fostering cordial relationships between businesses and consumers.
Week
7

Module 3: Laws Guiding Consumers

2h

Unit 1: Consumer Laws

2 study hours
  • •Define consumer protection law and its objectives.
  • •Examine consumer protection laws in Nigeria and the powers invested in the Consumer Protection Council (CPC).
Week
8

Module 3: Laws Guiding Consumers

2h

Unit 2: Consumer Organizations

2 study hours
  • •Understand the definition and functions of consumer organizations.
  • •Examine how these organizations accelerate consumer awareness, collect data, file suits, and organize protests against unfair practices.
Week
9

Module 3: Laws Guiding Consumers

2h

Unit 3: Purchasing Challenges

2 study hours
  • •Identify the various challenges consumers face when purchasing goods and services.
  • •Understand issues like price variation, fake products, hoarding, faulty scales, and deceptive practices.
Week
10

Module 1: Fundamentals of Consumer Health Education

2h

Review of Module 1

2 study hours
  • •Review Module 1: Fundamentals of Consumer Health Education
  • •Focus on key terms, values, and consumer rights.
Week
11

Module 2: Essential Knowledge in Consumer Education

2h

Review of Module 2

2 study hours
  • •Review Module 2: Essential Knowledge in Consumer Education
  • •Focus on consumer responsibilities, product labeling, and business ethics.
Week
12

Module 3: Laws Guiding Consumers

2h

Review of Module 3

2 study hours
  • •Review Module 3: Laws Guiding Consumers
  • •Focus on consumer laws, consumer organizations, and purchasing challenges.
Week
13

Course Revision

2h

Final Revision

2 study hours
  • •Complete all outstanding assignments and TMAs.
  • •Prepare for the final examination by reviewing all course materials.

This study schedule is in beta and may not be accurate. Please use it as a guide and consult the course outline for the most accurate information.

Course PDF Material

Read the complete course material as provided by NOUN.

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Study Tips & Exam Preparation

Expert tips to help you succeed in this course

1

Review definitions of key consumer education terms from Unit 1 of Module 1 and create flashcards.

2

Summarize the rights and responsibilities of consumers (Units 2-3, Module 1 and Unit 1, Module 2) in a table for easy comparison.

3

Create a mind map linking the characteristics of good business ethics (Unit 3, Module 2) to consumer protection.

4

Practice identifying misleading product labels (Unit 2, Module 2) using examples from local stores.

5

Outline the functions of the Consumer Protection Council (Unit 1, Module 3) and consumer organizations (Unit 2, Module 3) and their impact on consumer rights.

6

Analyze purchasing challenges (Unit 3, Module 3) and develop strategies to overcome them.

7

Review all Self-Assessment Exercises at the end of each unit and identify areas needing further study.

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