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ENG316Arts2 Unitsintermediate

Communication For Business

This course introduces students to the principles and practices of effective communication in the business world. It explores various communication styles, tools, and techniques applicable to both oral and written modes. The course covers business correspondence, report writing, meeting management, and oral presentation skills. Students will learn to craft clear, concise, and persuasive messages for diverse business contexts, enhancing their ability to achieve organizational goals through effective communication.

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156h

Study Time

13

Weeks

12h

Per Week

none

Math Level

Course Keywords

Business CommunicationCorrespondenceReport WritingOral CommunicationMeeting Management

Course Overview

Everything you need to know about this course

Course Difficulty

Intermediate Level

Builds on foundational knowledge

65%

intermediate

📚

Math Level

No Math

🔬

Learning Type

Hands-on Practice

Course Topics

Key areas covered in this course

1

Communication Theory

2

Business Correspondence

3

Report Writing

4

Oral Communication

5

Meeting Management

6

Business English

Total Topics6 topics

Ready to Start

No specific requirements needed

This course is designed to be accessible to all students. You can start immediately without any prior knowledge or specific preparation.

Assessment Methods

How your progress will be evaluated (3 methods)

Assignments

Comprehensive evaluation of course material understanding

Written Assessment

Tutor-Marked Assessments

Comprehensive evaluation of course material understanding

Written Assessment

Final Examination

Comprehensive evaluation of course material understanding

Written Assessment

Career Opportunities

Explore the career paths this course opens up for you

Administrative Assistant

Apply your skills in this growing field

Executive Secretary

Apply your skills in this growing field

Public Relations Officer

Apply your skills in this growing field

Marketing Manager

Apply your skills in this growing field

Business Consultant

Apply your skills in this growing field

Industry Applications

Real-world sectors where you can apply your knowledge

Corporate SectorGovernment AgenciesNon-Profit OrganizationsEducational InstitutionsSmall Businesses

Study Schedule Beta

A structured 13-week journey through the course content

Week

1

Module 1: An Introductory Overview

2h

Unit 1: Communication: Meaning and General Characteristics – A Review

2 study hours

•Read Unit 1: Communication: Meaning and General Characteristics – A Review.
•Define communication and its characteristics.
•Identify different kinds of communication.
•Understand the qualities of effective communication.

Week

2

Module 1: An Introductory Overview

2h

Unit 2: Communication and Its Influencing Factors: Ancillary Activities in Written Business Communication and Guides to Effectiveness of Communication

2 study hours

•Study Unit 2: Communication and Its Influencing Factors: Ancillary Activities in Written Business Communication and Guides to Effectiveness of Communication.
•Explain ancillary activities in written business communication.
•Differentiate between the "ten commandments" and the "fundamentals" of effective communication.

Week

3

Module 1: An Introductory Overview

2h

Unit 3: Factors, Systems and Methods of Business Communication

2 study hours

•Read Unit 3: Factors, Systems and Methods of Business Communication.
•Explain factors, systems, and methods of communication.
•Compare and contrast "systems" and "methods" of organizational communication.

Week

4

Module 1: An Introductory Overview

2h

Unit 4: The Elements, Vocabulary and Register of Business Communication

2 study hours

•Study Unit 4: The Elements, Vocabulary and Register of Business Communication.
•Explain the elements of communication and their importance.
•Identify language functions that form the elements of communication.
•Understand the register of business communication.

Week

5

Module 1: An Introductory Overview

2h

Unit 5: The Process of, and Technology in, Modern Business Communication

2 study hours

•Study Unit 5: The Process of, and Technology in, Modern Business Communication.
•Understand the process of communication.
•Identify the role of technology in modern business communication.

Week

6

Module 2: Business Correspondence and Oral Communication

2h

Unit 1: The Business Letter: General Features (I)

2 study hours

•Read Unit 1: The Business Letter: General Features (I).
•Name, describe, and explain the uses of the different parts of a business letter.
•Design a modern format of the business letter.

Week

7

Module 2: Business Correspondence and Oral Communication

2h

Unit 2: The Business Letter: General Features (II)

2 study hours

•Study Unit 2: The Business Letter: General Features (II).
•Explain how to write the date, salutation, heading, conclusion, name, signature, designation, and direction of a business letter.
•Explain and exemplify the language requirements for appropriate wording of letters.

Week

8

Module 2: Business Correspondence and Oral Communication

2h

Unit 3: Kinds of Business Letters

2 study hours

•Read Unit 3: Kinds of Business Letters.
•Recognize the main point of any business letter and assess its effectiveness.
•Ascertain the main point of a business letter and decide on a correct style.

Week

9

Module 2: Business Correspondence and Oral Communication

2h

Unit 4: Other Forms of Business Correspondence and Communication

2 study hours

•Study Unit 4: Other Forms of Business Correspondence and Communication.
•Identify other forms of correspondence than the letter in a business setting.
•Demonstrate the ability to use these forms of correspondence.

Week

10

Module 2: Business Correspondence and Oral Communication

2h

Unit 5: Routine Business Office Interactions and Public Speaking

2 study hours

•Read Unit 5: Routine Business Office Interactions and Public Speaking.
•Show capability in participating meaningfully in routine business office communication.
•Demonstrate understanding of the requirements for controlling nervousness, for making a preparation for a public speech, for preparing to give it and for making a good delivery of the speech.

Week

11

Module 3: The Business Report

2h

Unit 1: Reporting for Management Decisions: General Considerations

2 study hours

•Study Unit 1: Reporting for Management Decisions: General Considerations.
•Define reports and identify the different kinds of reports.
•Demonstrate a positive attitude to report writing.

Week

12

Module 3: The Business Report

2h

Unit 2: Planning, Designing and Researching for Business Reports

2 study hours

•Read Unit 2: Planning, Designing and Researching for Business Reports.
•Identify and explain the various parts that a business report ought to have.
•Describe the activities involved in collecting the material for writing a report.

Week

13

Module 3: The Business Report

4h

Unit 3: The Business Report

2 study hours

•Study Unit 3: Writing Business Reports.
•Write the first draft of a report.
•Edit or revise the first draft accurately.
•Write a polished final (or proof) copy of the report.

Unit 4: Writing the Minutes of Business Meetings: Overview

2 study hours

•Study Unit 4: Writing the Minutes of Business Meetings: Overview
•Explain what minutes of meetings mean.
•Give reasons for their importance in the records of organizations (in our case, business firms).

This study schedule is in beta and may not be accurate. Please use it as a guide and consult the course outline for the most accurate information.

Course PDF Material

Read the complete course material as provided by NOUN.

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Study Tips & Exam Preparation

Expert tips to help you succeed in this course

1

Review all Tutor-Marked Assignments (TMAs) and their feedback to identify areas of weakness.

2

Create detailed outlines for each module, focusing on key concepts and theories.

3

Practice writing different types of business letters and reports, paying attention to format and style.

4

Record yourself delivering oral presentations and analyze your performance for clarity and engagement.

5

Form a study group to discuss complex topics and share insights on exam preparation strategies.

6

Allocate specific time slots for revision, ensuring adequate coverage of all course materials.

7

Focus on understanding the practical applications of communication principles in real-world business scenarios.

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