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PCR115Social Sciences3 Unitsintermediate

Introduction to Conflict Resolution Processes I

This course introduces students to the fundamental concepts and processes of conflict resolution. It explores various conflict handling styles and strategies, emphasizing the importance of communication. The course also covers alternative dispute resolution methods, including negotiation and mediation. Students will gain an understanding of peacebuilding, international law, and humanitarian principles. The course aims to equip students with the skills to analyze, manage, and resolve conflicts effectively.

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65h
Study Time
13
Weeks
5h
Per Week
none
Math Level
Course Keywords
Conflict ResolutionNegotiationMediationPeacebuildingCommunication

Course Overview

Everything you need to know about this course

Course Difficulty

Intermediate Level
Builds on foundational knowledge
65%
intermediate
📚
Math Level
No Math
📖
Learning Type
Theoretical Focus

Course Topics

Key areas covered in this course

1

Conflict Definition

2

Conflict Resolution Strategies

3

Alternative Dispute Resolution

4

Negotiation Techniques

5

Mediation Skills

6

Peacebuilding Principles

Total Topics6 topics

Ready to Start

No specific requirements needed

This course is designed to be accessible to all students. You can start immediately without any prior knowledge or specific preparation.

Assessment Methods

How your progress will be evaluated (3 methods)

assignments

Comprehensive evaluation of course material understanding

Written Assessment

tutor-marked assessments

Comprehensive evaluation of course material understanding

Written Assessment

final examination

Comprehensive evaluation of course material understanding

Computer Based Test

Career Opportunities

Explore the career paths this course opens up for you

Mediator

Apply your skills in this growing field

Arbitrator

Apply your skills in this growing field

Diplomat

Apply your skills in this growing field

Conflict Analyst

Apply your skills in this growing field

Peacebuilder

Apply your skills in this growing field

Industry Applications

Real-world sectors where you can apply your knowledge

GovernmentInternational OrganizationsNon-profitLawEducation

Study Schedule Beta

A structured 13-week journey through the course content

Week
1

Module 1:

7h

Unit 1: Understanding Conflict and Process of Conflict Resolution

3 study hours
  • •Read Unit 1: Understanding Conflict and Process of Conflict Resolution
  • •Define conflict and identify its sources
  • •Discuss the concepts of conflict resolution and transformation

Unit 2: Conflict Handling Styles

2 study hours
  • •Read Unit 2: Conflict Handling Styles
  • •Explain the avoidance, confrontation, collaboration, compromise, and joint problem-solving styles
  • •Assess personal conflict handling style

Unit 3: Strategies of Conflict Resolution

2 study hours
  • •Read Unit 3: Strategies of Conflict Resolution
  • •Differentiate between formal and informal conflict resolution strategies
  • •Analyze the role of conflict analysis
Week
2

Module 2:

5h

Unit 4: Communication in Conflict Resolution

3 study hours
  • •Read Unit 4: Communication in Conflict Resolution
  • •Identify barriers to effective communication
  • •Apply active listening techniques

Unit 1: What is Alternative Dispute Resolution?

2 study hours
  • •Read Unit 1: What is Alternative Dispute Resolution?
  • •Define Alternative Dispute Resolution (ADR)
  • •Outline the advantages and disadvantages of ADR
Week
3

Module 2:

5h

Unit 2: Negotiation

3 study hours
  • •Read Unit 2: Negotiation
  • •Understand the interlinkage between bargaining and negotiation
  • •Describe the "negotiator's dilemma"

Unit 3: Types of Negotiation

2 study hours
  • •Read Unit 3: Types of Negotiation
  • •Differentiate between hard, soft, and principled negotiation
  • •Analyze the outcomes of each negotiation type
Week
4

Module 2:

3h

Unit 4: Strategies of Negotiation

3 study hours
  • •Read Unit 4: Strategies of Negotiation
  • •Apply integrative bargaining techniques
  • •Identify interests and create options
Week
5

Module 3:

3h

Unit 1: What is Mediation?

3 study hours
  • •Read Unit 1: What is Mediation?
  • •Define mediation and explain its process
  • •Identify the types of mediators
Week
6

Module 3:

3h

Unit 2: Skills of Mediation

3 study hours
  • •Read Unit 2: Skills of Mediation
  • •Explain the basic skills in mediation
  • •Identify the qualities of a mediator
Week
7

Module 3:

3h

Unit 3: Types and Strategy of Mediation

3 study hours
  • •Read Unit 3: Types and Strategy of Mediation
  • •Explain communication-facilitation strategies
  • •Explain procedural strategies
  • •Explain the use of directive strategies
Week
8

Module 3:

3h

Unit 4: Conditions for Successful Mediation

3 study hours
  • •Read Unit 4: Condition for Successful Mediation
  • •Explain the importance of timing in the mediation process
  • •Describe the enabling factors for mediation
Week
9

Module 4:

3h

Unit 1: Understanding Peace

3 study hours
  • •Read Unit 1: Understanding Peace
  • •Differentiate between positive and negative peace
  • •Discuss the importance of positive peace to human well-being
Week
10

Module 4:

3h

Unit 2: Peace Support Operation

3 study hours
  • •Read Unit 2: Peace Support Operation
  • •Understand Peacekeeping and Peace enforcement as important aspect of peace support operation
  • •Explain the importance of peace support operations to the efforts to global peace and security
Week
11

Module 4:

3h

Unit 3: Basic Standards in International Law and Humanitarian Principles

3 study hours
  • •Read Unit 3: Basic Standards in International Law and Humanitarian Principles
  • •Explain the basic standards of international law and humanitarian principles
  • •Discuss the types of international law
Week
12

Module 4:

3h

Unit 4: Early Warning and Preventive Measures and Deployment

3 study hours
  • •Read Unit 4: Early Warning and Preventive Measures and Deployment
  • •Describe the elements of the Early Warning process
  • •Explain the five essential elements of early warning and Preventive Measures
Week
13

Module 5:

5h

Unit 1: Peace Building

3 study hours
  • •Read Unit 1: Peace Building
  • •Distinguish between pre and post conflict peacebuilding
  • •Explain the importance of local-led peacebuilding

Unit 2: Multi-track Diplomacy in Peacebuilding

2 study hours
  • •Read Unit 2: Multi-track Diplomacy in Peacebuilding
  • •Understand the synergy between the nine tracks in the Multitrack Diplomacy
  • •Explain the evolution of Multitrack Diplomacy

This study schedule is in beta and may not be accurate. Please use it as a guide and consult the course outline for the most accurate information.

Course PDF Material

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Study Tips & Exam Preparation

Expert tips to help you succeed in this course

1

Create concept maps linking conflict resolution strategies to specific scenarios (Weeks 1-6)

2

Practice applying negotiation techniques from Units 7-9 in mock scenarios

3

Review key international laws and humanitarian principles from Units 10-12

4

Focus on understanding the roles and responsibilities of different actors in peacebuilding (Weeks 11-13)

5

Summarize key concepts and theories from each module to aid retention

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