Skip to main content
CRS856Arts2 Unitsintermediate

Conflict Management

This course, Conflict Management, is designed for MA students in Christian Theology. It explores the general notions, definitions, and related terms in conflict management. The course also examines the biblical foundation for conflict management, including Jesus' teachings and the importance of forgiveness, love, and humility. Furthermore, it delves into practical strategies for conflict management applicable in various settings such as family, church, workplace, and society, with a focus on African conflict management approaches. The course aims to equip students with academic, biblical, and practical understanding of conflict management.

Transform this course into personalized study materials with AI

39h
Study Time
13
Weeks
3h
Per Week
none
Math Level
Course Keywords
Conflict ManagementBiblical ReconciliationCommunicationForgivenessAgape Love

Course Overview

Everything you need to know about this course

Course Difficulty

Intermediate Level
Builds on foundational knowledge
65%
intermediate
📚
Math Level
No Math
🔬
Learning Type
Hands-on Practice

Course Topics

Key areas covered in this course

1

Conflict Definition

2

Conflict Types

3

Conflict Styles

4

Communication in Conflict

5

Biblical Conflict Resolution

6

Conflict in the Workplace

7

Family Conflict

Total Topics7 topics

Ready to Start

No specific requirements needed

This course is designed to be accessible to all students. You can start immediately without any prior knowledge or specific preparation.

Assessment Methods

How your progress will be evaluated (3 methods)

Assignments

Comprehensive evaluation of course material understanding

Written Assessment

Tutor-Marked Assignments

Comprehensive evaluation of course material understanding

Written Assessment

Final Examination

Comprehensive evaluation of course material understanding

Written Assessment

Career Opportunities

Explore the career paths this course opens up for you

Human Resources Manager

Apply your skills in this growing field

Mediator

Apply your skills in this growing field

Pastor

Apply your skills in this growing field

Family Counselor

Apply your skills in this growing field

Team Leader

Apply your skills in this growing field

Industry Applications

Real-world sectors where you can apply your knowledge

Religious OrganizationsSocial WorkCorporate ManagementEducationCommunity Development

Study Schedule Beta

A structured 13-week journey through the course content

Week
1

Module 1: General Notion and Definition of Related Terms in Conflict Management

2h

Unit 1: Understanding Conflict Management

2 study hours
  • Read the introduction to Conflict Management.
  • Understand the concept of conflict and its types.
  • Define conflict prevention, mediation, management, resolution, and transformation.
Week
2

Module 1: General Notion and Definition of Related Terms in Conflict Management

2h

Unit 2: Understanding the Causes of Conflict

2 study hours
  • Identify and analyze the different sources of conflict.
  • Distinguish between positive and negative forms of conflict.
  • Explain the different stages of conflict and their relationship.
Week
3

Module 1: General Notion and Definition of Related Terms in Conflict Management

2h

Unit 3: Approaches to Conflict Management

2 study hours
  • Explore Thomas and Kilmann's conflict styles.
  • Discuss the Interest-Based Relational Approach.
  • Apply different strategies for managing stressful conflicts.
  • Understand Morton Deutsch's theory of cooperation and competition.
Week
4

Module 1: General Notion and Definition of Related Terms in Conflict Management

2h

Unit 4: Communication and Conflict Management

2 study hours
  • Understand the importance of communication in conflict management.
  • Explain different communication styles and the role of perception.
  • Discuss the role of empathy in communication.
  • Apply tools for better communication.
Week
5

Module 1: General Notion and Definition of Related Terms in Conflict Management

2h

Unit 5: Conflict Resolution

2 study hours
  • Discuss factors influencing conflict resolution.
  • Explain conflict resolution skills.
  • Understand and apply effective principles for handling disagreements.
  • Differentiate between healthy and unhealthy responses to conflict.
Week
6

Module 2: Biblical Foundation for Conflict Management

2h

Unit 1: The Bible and the Conflict

2 study hours
  • Recognize the inevitability of conflict.
  • Examine examples of conflict in the Bible.
  • Understand that no conflict is impossible for God to resolve.
  • Explain the dangers of conflict avoidance.
Week
7

Module 2: Biblical Foundation for Conflict Management

2h

Unit 2: Biblical approach to Conflict Management in the Church

2 study hours
  • Recognize that conflict in the church is not an abnormality.
  • Identify the different stages of conflict in the church.
  • Learn to work with difficult people in the church.
  • Manage conflict in the church board.
Week
8

Module 2: Biblical Foundation for Conflict Management

2h

Unit 3: Jesus' Teaching on Conflict Management

2 study hours
  • Understand the context of Matthew 18:15-16.
  • Learn to constructively approach an erring brother.
  • Understand how to reconcile with an erring brother.
  • Know how to reprove an erring brother.
Week
9

Module 2: Biblical Foundation for Conflict Management

2h

Unit 4: Biblical Reconciliation

2 study hours
  • Understand the goal of reconciliation.
  • Know the difference between 'I am sorry' and 'I am guilty'.
  • Know when to reprove an erring brother with other brethren.
  • Know why and when to approach the church for reconciliation with an erring brother.
Week
10

Module 2: Biblical Foundation for Conflict Management

2h

Unit 5: Biblical Teaching on Conflict Avoidance

2 study hours
  • Emulate David's example of conflict avoidance.
  • Resolve a conflict with an erring Christian brother.
  • Avoid common excuses why some Christians refuse to resolve conflict.
  • Understand the relationship between anger and conflict.
Week
11

Module 3: Strategies for Conflict Management

2h

Unit 1: Understanding Conflict in the Work Place

2 study hours
  • Understand conflict in the workplace.
  • Learn to manage conflict within yourself.
  • Learn to manage conflict between you and someone else.
  • Understand the manager's role in conflict management in the workplace.
Week
12

Module 3: Strategies for Conflict Management

2h

Unit 2: Parent-Child Relationship

2 study hours
  • Distinguish family conflicts from other types of conflicts.
  • Understand the relationship between conflict style and family disputes.
  • Understand the concept of sibling rivalry.
  • Appreciate conflict in the extended family.
Week
13

Module 3: Strategies for Conflict Management

2h

Unit 3: Conflict with Young Children

2 study hours
  • Understand the dynamics of the parent-child conflict.
  • Explain the reason for the conflict between Adolescents and their parents.
  • Describe the uniqueness of the conflict between adult children and their parents.

This study schedule is in beta and may not be accurate. Please use it as a guide and consult the course outline for the most accurate information.

Course PDF Material

Read the complete course material as provided by NOUN.

Access PDF Material

Study Tips & Exam Preparation

Expert tips to help you succeed in this course

1

Create concept maps linking conflict management theories (Units 1-3) to real-world scenarios.

2

Practice applying biblical principles (Module 2) to case studies of church conflict.

3

Review the different communication styles (Unit 4 Module 1) and their impact on conflict resolution.

4

Focus on understanding the specific steps in the Interest-Based Relational Approach (Unit 3 Module 1).

5

Prepare examples of how to apply different conflict management strategies (Module 3) in family, workplace, and community settings.

6

Study the stages of conflict and appropriate interventions for each stage (Unit 2 Module 1).

7

Memorize key Bible verses related to forgiveness, reconciliation, and love (Module 2).

Related Courses

Other courses in Arts that complement your learning