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PAD843Management Sciences2 Unitsintermediate

E-Governance In The Public Sector

This course introduces the world of electronic governance (e-governance) in the public sector. It explores the interwoven factors of technology and service levels in emerging e-Government services. The course updates knowledge on service delivery through Information and Communication Technology (ICT), covering conceptualizations of e-governance, e-government, e-democracy, and e-participation. It also addresses the role of ICT, e-service approaches, online tools, benefits, e-health, e-learning, e-government in developing countries, and challenges of e-governance.

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52h
Study Time
13
Weeks
4h
Per Week
none
Math Level
Course Keywords
E-governanceE-governmentICTPublic SectorE-participation

Course Overview

Everything you need to know about this course

Course Difficulty

Intermediate Level
Builds on foundational knowledge
65%
intermediate
📚
Math Level
No Math
🔬
Learning Type
Hands-on Practice

Course Topics

Key areas covered in this course

1

E-governance concepts

2

E-government models

3

ICT evolution

4

ICT and policy-making

5

Digital initiatives

6

E-service components

7

E-government development worldwide

Total Topics7 topics

Ready to Start

No specific requirements needed

This course is designed to be accessible to all students. You can start immediately without any prior knowledge or specific preparation.

Assessment Methods

How your progress will be evaluated (3 methods)

assignments

Comprehensive evaluation of course material understanding

Written Assessment

tutor-marked assessments

Comprehensive evaluation of course material understanding

Written Assessment

final examination

Comprehensive evaluation of course material understanding

Written Assessment

Career Opportunities

Explore the career paths this course opens up for you

IT Manager

Apply your skills in this growing field

Policy Analyst

Apply your skills in this growing field

E-governance Consultant

Apply your skills in this growing field

Public Administrator

Apply your skills in this growing field

Government IT Specialist

Apply your skills in this growing field

Industry Applications

Real-world sectors where you can apply your knowledge

GovernmentPublic SectorTechnologyConsultingNon-profit

Study Schedule Beta

A structured 13-week journey through the course content

Week
1

Module 1: Concept of E-Governance

6h

Unit 1: Introduction to E-Governance

3 study hours
  • •Define electronic governance and differentiate it from e-government.
  • •Outline the philosophies and objectives of e-governance.
  • •State the relevance of e-governance to management decisions.

Unit 2: Forms of E-Governance in Service Delivery

3 study hours
  • •Explain the types of e-governance: G2C, G2B, G2G, and Intra-government.
  • •Discuss the domains of e-governance: E-services, E-management, E-democracy, and E-commerce.
Week
2

Module 1: Concept of E-Governance

6h

Unit 3: e-Government

3 study hours
  • •Discuss the term 'e-government' and its principles.
  • •Examine the objectives of e-government, including external and internal strategic objectives.

Unit 4: E-Democracy

3 study hours
  • •Discuss the concept of 'e-democracy' and its actors.
  • •Examine the models of e-democracy and their characteristics: Partisan, Deliberative, and Direct Democracy.
Week
3

Module 1: Concept of E-Governance

4h

Unit 5: E-participation

4 study hours
  • •Discuss the term 'e-participation' and its objectives.
  • •Examine the various forms which e-participation can take.
  • •Discuss the outcomes of e-participation.
Week
4

Module 2: Evolution of ICT

4h

Unit 1 Evolution of ICT

4 study hours
  • •Explain the evolution of ICT.
  • •Examine the traditional technologies based on computer systems.
  • •Identify the application of ICT in cyberspace.
Week
5

Module 2: Evolution of ICT

4h

Unit 2: Concept of Information and Communication Technology (ICT)

4 study hours
  • •Discuss what ICT means.
  • •Discuss the objectives of ICT policy.
  • •Examine the role of ICTs in e-government.
  • •Discuss some of the reasons why governments use ICT in its operation.
Week
6

Module 2: Evolution of ICT

4h

Unit 3: ICT and Policy-Making

4 study hours
  • •Explain the ICT and Policy-Making.
  • •Discuss key dimensions needed to enhance citizens participation in policy process.
  • •Discuss how technology-enabled information can improve policy process.
Week
7

Module 2: Evolution of ICT

4h

Unit 4: Digital Initiatives

4 study hours
  • •Discuss the main public policy and management concerns for digital government.
Week
8

Module 2: Evolution of ICT

4h

Unit 5: ICT and Public Network

4 study hours
  • •Discuss public network project.
  • •Examine online features.
Week
9

Module 3: E-Service in Public Sector

4h

Unit 1 E-Service in Public Sector

4 study hours
  • •Discuss the concept of e-service.
  • •Examine different aspect of e-service.
  • •Identify and discuss barriers to e-service development
  • •Discuss the concepts of 'E-Health' and 'E-Learning'.
Week
10

Module 3: E-Service in Public Sector

4h

UNIT 2: Components of e-Services in public sector

4 study hours
  • •Explain the Components of e-Services in public sector
  • •State the role of e-service in public Sector
  • •Procedure for e-service model construction
Week
11

Module 3: E-Service in Public Sector

4h

Unit 3: Models of E-Service

4 study hours
  • •State and explain the stages of The ANAO Model
  • •State and explain the stages of The SAFAD model
  • •State and explain the stages of The Layne & Lee model
Week
12

Module 3: E-Service in Public Sector

8h

Unit 4: Nigeria's E-Governance Initiative: the role of National Information Technology Development Agency (NITDA)

4 study hours
  • •Explain the Nigeria's E-Governance Initiative
  • •Discuss the NITDA Information Technology (IT) Hub
  • •State the role of NITDA Information Technology (IT) Hub
  • •Discuss NITDA Digital Economy
  • •State the objective of NITDA Digital Economy

Unit 5: NITDA Information Technology's Regulations

4 study hours
  • •NITDA Information Technology's Regulations and NITDA
  • •Code of Practices
  • •Responsibilities of interactive Computer Service Platforms/Internet Intermediaries additional responsibilities
Week
13

Module 4: E-Government Development around the World

8h

UNIT 1: E-Government Development around the World

4 study hours
  • •Examine the E-Government Development around the World
  • •State the Model Stages of e-government framework
  • •Explain the E-government Indexes
  • •Explain the Telecommunications Infrastructure Index
  • •Explain the Human Capital Index

Unit 2: E-Government in Africa

4 study hours
  • •Discuss e-government in Africa
  • •Examine the challenges of e-government in Africa

This study schedule is in beta and may not be accurate. Please use it as a guide and consult the course outline for the most accurate information.

Course PDF Material

Read the complete course material as provided by NOUN.

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Study Tips & Exam Preparation

Expert tips to help you succeed in this course

1

Create concept maps linking e-governance principles (Unit 1) to practical applications (Units 3, 11).

2

Compare and contrast the e-democracy models (Unit 4) with real-world examples.

3

Analyze case studies of successful e-government initiatives (Units 13-17) and identify key success factors.

4

Practice applying ICT concepts (Units 5-8) to policy-making scenarios.

5

Review NITDA regulations (Unit 12) and their impact on e-governance in Nigeria.

6

Focus on understanding the challenges and opportunities of e-governance in developing countries (Units 13-17).

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