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MPA855Management Sciences2 Unitsintermediate

Performance Measurement and Management

This course, Performance Measurement and Management, is a two-credit unit course examining public sector performance, input per man-hour, and unit costs. It considers the planning, implementation, and evaluation of performance. It presents the human, management, and workload factors negating performance and the major catalysts to improvement. The course considers how to measure performance in federal, state and local authorities and their agencies. The course is arranged in eighteen distinct but related units.

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208h
Study Time
13
Weeks
16h
Per Week
basic
Math Level
Course Keywords
Performance ManagementPerformance MeasurementPublic SectorEvaluationProductivity

Course Overview

Everything you need to know about this course

Course Difficulty

Intermediate Level
Builds on foundational knowledge
65%
intermediate
➕
Math Level
Basic Math
📖
Learning Type
Theoretical Focus

Course Topics

Key areas covered in this course

1

Performance Management Definitions

2

History of Performance Management

3

Performance Measurement Methods

4

Context of Performance Management

5

Performance Appraisal

6

Budgeting Process

Total Topics6 topics

Ready to Start

No specific requirements needed

This course is designed to be accessible to all students. You can start immediately without any prior knowledge or specific preparation.

Assessment Methods

How your progress will be evaluated (3 methods)

assignments

Comprehensive evaluation of course material understanding

Written Assessment

tutor-marked assessments

Comprehensive evaluation of course material understanding

Written Assessment

final examination

Comprehensive evaluation of course material understanding

Written Assessment

Career Opportunities

Explore the career paths this course opens up for you

Human Resources Manager

Apply your skills in this growing field

Management Consultant

Apply your skills in this growing field

Public Sector Administrator

Apply your skills in this growing field

Policy Analyst

Apply your skills in this growing field

Performance Analyst

Apply your skills in this growing field

Industry Applications

Real-world sectors where you can apply your knowledge

GovernmentConsultingHealthcareEducationNon-Profit

Study Schedule Beta

A structured 13-week journey through the course content

Week
1

MODULE 1: THE FOUNDATIONS OF PERFORMANCE MANAGEMENT

4h

Unit 1: Nature and Definitions of Performance Management

4 study hours
  • •Discuss the nature of performance management
  • •Explain the meaning of performance
  • •Define Performance Management
Week
2

MODULE 1: THE FOUNDATIONS OF PERFORMANCE MANAGEMENT

4h

Unit 2: History of Performance Management

4 study hours
  • •Discuss the origin of performance management
  • •Explain the phases of performance management process
  • •Discuss merit rating as an earlier form of performance management
Week
3

MODULE 1: THE FOUNDATIONS OF PERFORMANCE MANAGEMENT

4h

Unit 3: Purposes, Aims and Characteristics of Performance Management

4 study hours
  • •Identify the Purpose of Performance Management
  • •Underscore the Aims of Performance Management
  • •Identify some of the Characteristics of Performance Management
Week
4

MODULE 1: THE FOUNDATIONS OF PERFORMANCE MANAGEMENT

4h

Unit 4 Why Measure Performance?

4 study hours
  • •Explain why performance should be measured
  • •Discuss the Goals and Benefits of Performance Measurement
Week
5

MODULE 1: THE FOUNDATIONS OF PERFORMANCE MANAGEMENT

4h

Unit 5: Performance Measurement Methods

4 study hours
  • •Discuss Graphic Rating Scales
  • •Explain Management by Objectives
  • •Underscore Forced Ranking
  • •Expatiate Performance Appraisals
  • •Enumerate Productivity Tests
  • •Understand 360-Degree Feedback
  • •Elaborate Self-Evaluation
  • •Understand Balanced Scorecard
Week
6

MODULE 2: THE CONTEXT OF PERFORMANCE MANAGEMENT

4h

Unit 1: Context of Performance Management

4 study hours
  • •Understand Organisational Culture
  • •Underscore Employee Relations Climate
  • •Discus The People Involved
  • •Explain the Internal & External Environment
Week
7

MODULE 2: THE CONTEXT OF PERFORMANCE MANAGEMENT

4h

Unit 2: Underpinning Theories of Performance Management

4 study hours
  • •Discuss the goal setting theory as it relates to performance management
  • •Explain systems theory and its relationship to performance management
  • •Deliberate on expectancy theory as it informs performance management
Week
8

MODULE 2: THE CONTEXT OF PERFORMANCE MANAGEMENT

4h

Unit 3: Concerns of Performance Management

4 study hours
  • •Explain the concern of performance management with outputs, outcomes
  • •Discuss the concern of performance management with continuous development and Communication
Week
9

MODULE 2: THE CONTEXT OF PERFORMANCE MANAGEMENT

4h

Unit 4: Performance Appraisal

4 study hours
  • •Understand the Context of Performance Appraisal
  • •Study reasons for Appraisal
  • •Learn common Appraisal Methods
Week
10

MODULE 2: THE CONTEXT OF PERFORMANCE MANAGEMENT

4h

Unit 5: Performance Management Cycle

4 study hours
  • •Conduct Performance and Development Planning
  • •Define Performance Measures
  • •Explain Performance and Development Agreement
  • •Know how to Manage Performance throughout the Year
  • •Conduct Formal Performance Reviews
  • •Know how to Analyse and Assess Performance Formally.
Week
11

MODULE 3:

4h

UNIT 1: PERFORMANCE MANAGEMENT PROCESS

4 study hours
  • •Discuss the planning phase of performance management process
  • •Deliberate coaching phase of performance management process
  • •Explain the reviewing phase of performance management process
Week
12

MODULE 3:

4h

Unit 2: Performance Management Approaches

4 study hours
  • •Comparative Approach
  • •Behavioural approach
  • •Results approach
  • •Attribute approach
  • •Quality approach
Week
13

MODULE 3:

12h

Unit 3: Framework for Planning

4 study hours
  • •Explain the Institutional Framework for Planning
  • •Discuss the Planning Process in Nigeria
  • •Explain the Planning Methodology
  • •Discuss the Three-Year Rolling Plan Strategy.

Unit 4: Budget Framework and Rolling Plans in Nigeria

4 study hours
  • •Explain the Budget Framework
  • •Identify the Sectoral groupings for Plan Programmes
  • •Explain the Budgeting Process and Methodology
  • •Outline the Critical elements in recurrent expenditures

Unit 5: Challenges and Prospects of Development Planning

4 study hours
  • •Discuss the Challenges and Prospects of Development Planning in Africa
  • •Explain the Challenge on the Political Dimension
  • •Discuss the Institutional Challenge

This study schedule is in beta and may not be accurate. Please use it as a guide and consult the course outline for the most accurate information.

Course PDF Material

Read the complete course material as provided by NOUN.

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Study Tips & Exam Preparation

Expert tips to help you succeed in this course

1

Create concept maps linking Module 1 definitions and Module 2 theoretical frameworks

2

Practice applying performance measurement methods (Unit 5 Module 1) to case studies

3

Focus on understanding the planning and budgeting processes in Module 3 Units 3-4

4

Review key challenges in development planning (Unit 5 Module 3) and potential solutions

5

Prioritize understanding of performance appraisal methods and how to avoid biases (Unit 4 Module 2)

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