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HCM348Social Sciences2 Unitsintermediate

Hospitality and Travel Management

This course, Hospitality and Travel Management (HCM348), is a core course designed for B.Sc. Hotel and Catering Management students specializing in Hospitality and Travel Management. It provides an overview of the hospitality and travel industry, covering its development, organization, and services. Students will explore the fundamentals of geography, sales, administration procedures, and the economics of the industry. The course also examines hotel classifications, leadership, and labor relations, equipping students with essential management skills for a successful career in the field.

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208h
Study Time
13
Weeks
16h
Per Week
none
Math Level
Course Keywords
Hospitality ManagementTravel ManagementTourism IndustryHotel OperationsService Management

Course Overview

Everything you need to know about this course

Course Difficulty

Intermediate Level
Builds on foundational knowledge
65%
intermediate
📚
Math Level
No Math
📖
Learning Type
Theoretical Focus

Course Topics

Key areas covered in this course

1

Development of Hospitality and Tourism

2

Transportation and Tourism

3

Hotel Classifications

4

Hospitality Economics

5

Sales and Marketing in Hospitality

6

Labor Relations in Hospitality

Total Topics6 topics

Ready to Start

No specific requirements needed

This course is designed to be accessible to all students. You can start immediately without any prior knowledge or specific preparation.

Assessment Methods

How your progress will be evaluated (3 methods)

assignments

Comprehensive evaluation of course material understanding

Written Assessment

tutor-marked assignments

Comprehensive evaluation of course material understanding

Written Assessment

final written examination

Comprehensive evaluation of course material understanding

Written Assessment

Career Opportunities

Explore the career paths this course opens up for you

Hotel Manager

Apply your skills in this growing field

Travel Agent

Apply your skills in this growing field

Tour Operator

Apply your skills in this growing field

Hospitality Consultant

Apply your skills in this growing field

Event Planner

Apply your skills in this growing field

Industry Applications

Real-world sectors where you can apply your knowledge

Hotels and ResortsTravel AgenciesTourism BoardsEvent Management CompaniesRestaurants and Catering Services

Study Schedule Beta

A structured 13-week journey through the course content

Week
1

Course Overview

2h

Course Guide

2 study hours
  • •Read the course guide to understand the course structure, objectives, and assessment methods.
  • •Familiarize yourself with the course materials and recommended textbooks.
Week
2

Module 1: A Historic Perspective

4h

Unit 1: Industry Overview

3 study hours
  • •Read Unit 1: Industry Overview, focusing on the historical development of the hospitality and tourism industry.
  • •Identify key factors that have influenced the evolution of the industry.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.

Unit 1: Industry Overview

1 study hours
  • •Relate the development of the hospitality and travel industry to world events.
  • •State the history of services rendered by the hospitality and travel industry.
Week
3

Module 1: A Historic Perspective

4h

Unit 2: How the Industry Works

4 study hours
  • •Read Unit 2: How the Industry Works, focusing on the organization and operations of the hospitality and tourism industry.
  • •Analyze the impact of changing travel patterns and modes of travel on the industry.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.
Week
4

Module 1: A Historic Perspective

4h

Unit 3: Rail, Ground Transportation and Accommodation

4 study hours
  • •Read Unit 3: Rail, Ground Transportation and Accommodation, focusing on the importance of rail and automobiles to the growth of accommodation.
  • •Discuss the challenges and demands facing accommodation institutions due to technological advancement.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.
Week
5

Module 1: A Historic Perspective

4h

Unit 4: Tours, Cruise Procedures and Administrating

4 study hours
  • •Read Unit 4: Tours, Cruise Procedures and Administrating, focusing on the services offered by cruise liners.
  • •Describe the various segments of the cruise market.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.
Week
6

Module 1: A Historic Perspective

4h

Unit 5: World Geography and Documentation

4 study hours
  • •Read Unit 5: World Geography and Documentation, focusing on the fundamentals of geography and its relevance to tourism.
  • •State the skills you need to study maps.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.
Week
7

Module 2: Hospitality Administration

4h

Unit 1: Sales and Administrative Procedures

4 study hours
  • •Read Unit 1: Sales and Administrative Procedures, focusing on the relationship of sales, advertisement, and marketing in the hospitality and tourism industry.
  • •Describe the different approach tools for successful sales.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.
Week
8

Module 2: Hospitality Administration

4h

Unit 2: Domestic, International Fares and Ticketing

4 study hours
  • •Read Unit 2: Domestic, International Fares and Ticketing, focusing on domestic and international flight fares.
  • •List the roles of domestic and international regulatory organizations.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.
Week
9

Module 2: Hospitality Administration

4h

Unit 3: Computer Reservation Systems

4 study hours
  • •Read Unit 3: Computer Reservation Systems, focusing on the importance of computer reservation systems in the hospitality and tourism industry.
  • •Explain the dimensions of communication for the hospitality and tourism industry.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.
Week
10

Module 2: Hospitality Administration

4h

Unit 4: The Role of Travel Agents and Tour Operators

4 study hours
  • •Read Unit 4: The Role of Travel Agents and Tour Operators, focusing on the functions of travel agencies and tour operators.
  • •Outline the importance of Destination Management Companies (DMCs) to the promotion of the hospitality and tourism industry.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.
Week
11

Module 3: Classifications of Hospitality Services

5h

Unit 1: Marketing a Full House

4 study hours
  • •Read Unit 1: Marketing a Full House, focusing on what marketing means in the hospitality and tourism industry.
  • •Discuss the marketing mix and the forces on the marketing mix.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.

Unit 1: Marketing a Full House

1 study hours
  • •Analyze the three fundamental analyses in marketing a full house.
Week
12

Module 3: Classifications of Hospitality Services

4h

Unit 2: Classifications of Hotels and Services

4 study hours
  • •Read Unit 2: Classifications of Hotels and Services, focusing on classifying different hotels.
  • •Differentiate between accommodation and food sector.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.
Week
13

Module 3: Classifications of Hospitality Services

4h

Unit 3: The Economics of the Hospitality and Travel Industry

4 study hours
  • •Read Unit 3: The Economics of the Hospitality and Travel Industry, focusing on the growth in the hospitality and tourism industry.
  • •Discuss the impact of changing travel patterns and changing modes of travel in the industry.
  • •Complete Self-Assessment Exercise to test your understanding of the unit's content.

This study schedule is in beta and may not be accurate. Please use it as a guide and consult the course outline for the most accurate information.

Course PDF Material

Read the complete course material as provided by NOUN.

Access PDF Material

Study Tips & Exam Preparation

Expert tips to help you succeed in this course

1

Review all tutor-marked assignments (TMAs) and their solutions to reinforce key concepts.

2

Create concept maps linking Units 1-5 to understand the historical perspective of the industry.

3

Practice applying sales and marketing strategies from Units 7-9 to real-world scenarios.

4

Focus on understanding hotel classifications and service standards from Units 11-12.

5

Summarize the economic principles and pricing systems discussed in Unit 13.

6

Review leadership and management theories from Unit 15 and their application in the hospitality industry.

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